• 1919: Harrods buys the Manchester department store, Kendals; it took on the Harrods name for a short time in the 1920s, but the name was changed back to Kendals following
protests from staff and customers.
It became independent of the British shop in the late 1940s, but continued to trade under the Harrods name, for many years the only Harrods outside Britain.
They also offered storage services, as well as the ability to sell back gold to Harrods in the future.
 • 1986: The small town of Otorohanga in New Zealand briefly changes its name to Harrodsville in response to legal threats made by Mohamed Al-Fayed against a person with
the surname of Harrod, who had used the name “Harrod’s” for his shop.
 In 1994, Harrods was moved out of the House of Fraser Group to remain a private company prior to the group’s relisting on the London Stock Exchange.
Harrods gives right to Duty Free International for a licence to operate a Harrods Signature Shop at Toronto Pearson International Airport’s Terminal 3 (closed shortly after)
• 1993: An IRA terrorist attack injures four people.
On 27 October 2008, in the case of Harrods Ltd v. Harrods Limousine Ltd, the Harrods store applied to the Company Names Tribunal under s.69(1)(b) Companies Act 2006 for a
change of name of Harrods Limousine Ltd, which had been registered at Companies House since 14 November 2007.
• 2017: Harrods Bank is sold to Tandem and rebranded to Tandem Bank, Harrods Bank operated since 1893 • 2020: after lockdowns and restriction during the covid pandemic,
Harrods made a loss of £68 million in 2020, reduced staff numbers, paid no dividend to its owners and said that no dividend was likely for another two years, and faced a strike by dozens of restaurant workers.
 As a show of solidarity for Henry Harrod, and in anticipation of actions against other similar-sounding businesses, it was proposed that every business in Otorohanga
change its name to “Harrods”.
Harrods was also a founder of the International Association of Department Stores in 1928, which is still active today, and remained a member until 1935.
 A chance meeting in London with businessman, Edgar Cohen, eventually led to Charles Harrod selling his interest in the store for £120,000 (equivalent to £14,110,759 in
2021) via a stock market flotation in 1889.
In 1849, to escape the vice of the inner city and to capitalise on trade to the Great Exhibition of 1851 in nearby Hyde Park, Harrod took over a small shop
in the district of Brompton, on the site of the current store.
The application went un-defended by the respondent and the adjudicator ordered on 16 January 2009 that Harrods Limousine Ltd must change their name within one month.
 In 1834, in London’s East End, he established a wholesale grocery in Stepney at 4 Cable Street with a special interest in tea.
This was a protest in support of a restaurateur, Henry Harrod of Palmerston North, who was being forced to change the name of his restaurant following the threat of lawsuits
from Mohamed Al Fayed, the then owner of Harrods department store.
• 1959: The British department store holding company House of Fraser buys Harrods, fighting off competition from Debenhams and United Drapery Stores.
The new company was called Harrod’s Stores Limited.
• 1834: Charles Henry Harrod (1799–1885) founds a wholesale grocery in Stepney, East London • 1849: Harrods moves to the Knightsbridge area of London, near Hyde Park • 1861:
Harrods undergoes a transformation when it was taken over by Harrod’s son, Charles Digby Harrod (1841–1905) • 1883: On 6 December, fire guts the shop buildings, giving the family the opportunity to rebuild on a grander scale • 1889: Charles
Digby Harrod retires, and Harrods shares are floated on the London Stock Exchange under the name Harrod’s Stores Limited • 1905: Begun in 1894, the present building is completed to the design of architect Charles William Stephens.
The department store was acquired by House of Fraser in 1959, which in turn was purchased by the Fayed brothers in 1985.
Up to 300,000 customers visit the shop on peak days, comprising the highest proportion of customers from non-English speaking countries of any department store in London.
 • 1998: The store on Buenos Aires closed after racking up large amounts of debt, there had been offers to buy the store from Falabella, El Corte Inglés, Printemps and
more but Atilio Gilbertoni the owner of Harrods in Buenos Aires did not accept the offers as he wanted to keep the controlling stake in the brand • 2000: A Harrods shop opens on board the Queen Elizabeth 2, owned by the Cunard Line.
The first, located at the base of the Egyptian Escalator, was unveiled on 12 April 1998, consisting of photographs of the two behind a pyramid-shaped display that holds a
wine glass smudged with lipstick from Diana’s last dinner as well as what is described as an engagement ring Dodi purchased the day before they died.
“ Al-Fayed later revealed in an interview that he decided to sell Harrods following the difficulty in getting his dividend approved by the trustee of the Harrods pension
It is one of the largest and most famous department stores in the world.
The UK’s second-biggest shop, Selfridges, Oxford Street, is a little over half the size with 540,000 square feet (50,000 m2) of selling space.
• 1985: The Fayed brothers buy House of Fraser, including Harrods Store, for £615 million.
Beginning in a single room employing two assistants and a messenger boy, Harrod’s son Charles Digby Harrod built the business into a thriving retail operation selling medicines,
perfumes, stationery, fruits and vegetables.
 A surprise protest and roadblock organised by the union outside Harrods during the January sales of 2017 was followed by an announcement that “an improved tronc system”
would give 100% of service charges to staff.
It has been reported that the QIA paid £1.5 billion for the Knightsbridge store, in a deal signed in the early hours of 8 May 2010.
 Harrods’ restaurants and cafes included a 12.5% discretionary service charge on customers’ bills, but failed to share the full proceeds with kitchen and service staff.
 • 2010: Harrods looked at the possibility of expanding to China and opening a new shop in Shanghai.
 Size The store occupies a 5-acre (20,000 m2) site and has over one million square feet (90,000 m2) of selling space in over 330 departments making it the biggest department
store in Europe.
 Harrods is the only department store in Britain that has continued to sell fur.
Al-Fayed said “I’m here every day, I can’t take my profit because I have to take a permission of those bloody idiots.
In October 2009, Harrods Bank started selling gold bars and coins that customers could buy “off the shelf”.
 Harrods was criticised by members of the Black community after the Daily Telegraph reported that Harrods staff told a black woman that she would not be employed unless
she chemically straightened her hair, stating that her natural hair style was “unprofessional”.
Qatar Holdings ownership The Harrods building frontage at night Following denial that it was for sale, Harrods was sold to Qatar Holdings, the sovereign wealth fund
of the State of Qatar in May 2010.
• 1990: A Harrods shop opens on board the RMS Queen Mary in Long Beach, California, which was then owned by the Walt Disney Company.
 Royal warrants Harrods was the holder of royal warrants from: • Queen Elizabeth II (Provisions and Household Goods) • The Duke of Edinburgh (Outfitters) • The Prince
of Wales (Outfitters and Saddlers) • Queen Elizabeth, the Queen Mother (China and Glass) In August 2010, in a letter to The Daily Telegraph, chairman Mohamed Al-Fayed revealed that he had burnt Harrods royal warrants, after taking them down
I run a business and I need to take the trustee’s permission to take my profit.
but removed in September 2013 on the orders of new club owner Shahid Khan.
The town’s response raised widespread media interest around the world, with the BBC World Service and newspapers in Greece, Saudi Arabia, Australia and Canada covering the
 The store turns away people whose dress is not in compliance with the code.
 Several employees joined the UVW union, which claimed that 483 affected employees were losing up to £5,000 each in tips every year.
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2. Guinness World Records 2007, published by Guinness (8 August 2006), ISBN 978-1-904994-12-1
Photo credit: https://www.flickr.com/photos/blair25/3466923719/’]