uber technologies inc.


  • [151] Privacy[edit] In July 2017, Uber received a five-star privacy rating from the Electronic Frontier Foundation,[152] but was harshly criticised by the group in September
    2017 for a controversial policy of tracking customers’ locations even after a ride ended, forcing the company to reverse its policy.

  • [101] In March 2017, an investigation by The New York Times revealed that Uber developed a software tool called “Greyball” to avoid giving rides to known law enforcement officers
    in areas where its service was illegal such as in Portland, Oregon, Australia, South Korea, and China.

  • [11] • Formerly: Ubercab (2009–2011); Type: Public; Traded as: NYSE: UBER, Russell 1000 component; Industry: Transportation, Mobility as a service; Founded: March 2009; 13
    years ago; Founders: Garrett Camp, Travis Kalanick; Headquarters: San Francisco, California, U.S.; Area served: Approximately 72 countries and 10,500 cities; Key people: Ronald Sugar (Chairman), Dara Khosrowshahi (CEO); Products: Mobile app,
    website; Services: Vehicle for hire, Food delivery, Package delivery, Courier, Freight transport; Revenue: US$31.88 billion (2022); Operating income: -US$1.83 billion (2022); Net income: −US$9.14 billion (2022); Total assets: US$32.11 billion
    (2022); Total equity: US$7.34 billion (2022); Number of employees: 32,800 (2022); Subsidiaries: Car Next Door, Careem, Cornershop, Drizly, Postmates, Uber Eats; History In 2009, Garrett Camp, a co-founder of StumbleUpon, came up with the idea
    to create Uber to make it easier and cheaper to procure direct transportation.

  • [51][52] On May 10, 2019, Uber became a public company via an initial public offering.

  • [145][146] In September 2018, in the largest multi-state settlement of a data breach, Uber paid $148 million to the Federal Trade Commission, admitted that its claim that
    internal access to consumers’ personal information was closely monitored on an ongoing basis was false, and stated that it had failed to live up to its promise to provide reasonable security for consumer data.

  • [102][103][104] While at first, Uber stated that it only used the tool to identify riders that violated its terms of service, after investigations by Portland, Oregon,[105][106][107]
    and the United States Department of Justice,[108][109][110] Uber admitted to using the tool to skirt local regulations and promised not to use the tool for that purpose.

  • [61][62] Between October 2019 and May 2020, Uber offered Uber Works, a mobile app connecting workers who wanted temporary jobs with businesses in Chicago and Miami.

  • Uber settled a lawsuit regarding the use of such intellectual property and reached a deal to use Waymo’s technology for its freight transport operations.

  • [111][112] The use of Greyball in London was cited by Transport for London as one of the reasons for its decision not to renew Uber’s private hire operator licence in September

  • [58] In early September 2019, Uber laid off an additional 435 employees with 265 coming from the engineering team and another 170 from the product team.

  • [127][128] Also departing the company in June 2017 was Emil Michael, a senior vice president who suggested that Uber hire a team of opposition researchers and journalists,
    with a million-dollar budget, to “dig up dirt” on the personal lives and backgrounds of journalists who reported negatively on Uber, specifically targeting Sarah Lacy, editor of PandoDaily, who, in an article published in October 2014, accused
    Uber of sexism and misogyny in its advertising.

  • [86][87] On September 15, 2022, Uber discovered a security breach of its internal network by a hacker, who identified himself as an 18-year-old, that utilized social engineering
    to obtain an employee’s credentials and gain access to the company’s VPN and intranet.

  • [141] An announcement in November 2017 revealed that in 2016, a separate data breach had disclosed the personal information of 600,000 drivers and 57 million customers.

  • [155] Status of employees[edit] On October 25, 2022, New Zealand Employment Court Chief Judge Christina Inglis ruled that Uber drivers operating in New Zealand are employees
    rather than contractors, entitling them to a range of workers’ rights and protections under New Zealand law.

  • [113][114][115] A January 2018 report by Bloomberg News stated that Uber routinely used a “panic button” system, codenamed “Ripley”, that locked, powered off and changed passwords
    on staff computers when those offices were subjected to government raids.

  • In a 2022 interview with the Toronto Star,[161] Uber’s Senior Vice President of Mobility and Business Operations Andrew Macdonald explained that Uber Green gives riders an
    option to choose a zero or low-emission vehicle for their ride for an extra fee, while Uber gives drivers an extra dollar for every trip done in an electric vehicle.

  • [147][148][149] Also in November 2018, Uber’s British divisions were fined £385,000 (reduced to £308,000) by the Information Commissioner’s Office.

  • [153] 2022 leak documenting misdeeds[edit] Main article: Uber Files More than 124,000 Uber documents covering the five-year period from 2012 to 2017 when Uber was run by its
    co-founder Travis Kalanick were leaked by Mark MacGann, a lobbyist who “led Uber’s efforts to win over governments across Europe, the Middle East and Africa”,[154] to The Guardian newspaper and first printed on 10 July 2022 by its Sunday sister
    The Observer.

  • [96] Uber argued that it is “a technology company” and not a taxi company, and therefore it was not subject to regulations affecting taxi companies.

  • For example, London’s Congestion Charge Zone and Ultra Low Emission Zone charges fees for those who drive fossil-fueled vehicles which, as Uber explains in their 2022 10-K
    filing to the Securities and Exchange Commission,[159] makes it harder for them to retain drivers.

  • [1][3][4] Uber sets fares, which vary using a dynamic pricing model based on local supply and demand at the time of the booking and are quoted to the customer in advance,
    and receives a commission from each booking.

  • [25][26] In July 2012, the company introduced UberX, a cheaper option that allowed drivers to use non-luxury vehicles, including their personal vehicles, subject to a background
    check, insurance, registration, and vehicle standards.

  • [98] Uber’s response to California Assembly Bill 5 (2019), whereby it announced that it would not comply with the law, then engaged lobbyists and mounted an expensive public
    opinion campaign to overturn it via a ballot, was cited as an example of this policy.

  • [97] In 2014, with regards to airport pickups without a permit in California, drivers were actually told to ignore local regulations and that the company would pay for any

  • [12][24] In April 2012, Uber launched a service in Chicago, whereby users were able to request a regular taxi or an Uber driver via its mobile app.

  • [129][130][131][132][133][134] In August 2018, Uber agreed to pay a total of $7 million to settle claims of gender discrimination, harassment, and hostile work environment,
    with 480 employees and former employees receiving $10,700 each and 56 of those employees and former employees receiving an additional $33,900 each.

  • [54][55] In July 2019, the marketing department was reduced by a third, with the layoff of 400 people amid continued losses.

  • [34][35] Uber logo used from February 2016 until September 2018 In August 2016, facing tough competition, Uber sold its operations in China to DiDi in exchange for an 18%
    stake in DiDi.

  • [65] In June 2020, Uber announced that it would manage the on-demand high-occupancy vehicle fleet for Marin Transit, a public bus agency in Marin County, California.

  • Through the partnership, it was agreed that Uber would integrate with the dispatcher, adding 12,000 drivers to over 80 cities in the country.

  • [84] On January 20, 2022, Uber acquired Australian car-sharing company Car Next Door.

  • Ridesharing companies are regulated in many jurisdictions and the Uber platform is not available in several countries where the company is not able or willing to comply with

  • Uber acknowledges in this filing how failing to attain their climate-related goals could negatively impact their costs, operations, and company image overall.

  • [28][29][30] In December 2013, USA Today named Uber its tech company of the year.

  • The drivers were supported by trade unions First Union and E tū, who welcomed the court ruling due to its international implications.

  • [88][89][90][91][92][93][94] On September 19, 2022, Uber committed to carbon neutrality globally by 2040, and required that, by 2030, in most countries, rides must be offered
    exclusively in electric vehicles.

  • Uber has also committed to using only renewable energy in all of their U.S. offices by 2025, having net zero emissions for their corporate operations by 2023, and being a
    net zero company by 2040.

  • [95][11] Controversies Ignoring and evading local regulations[edit] Uber has been criticized for its strategy of generally commencing operations in a city without regard for
    local regulations.

  • [32][33] The service soon launched in other cities worldwide.

  • [117][118] Counter-intelligence research on class action plaintiffs[edit] In 2016 Uber hired the global security consulting firm Ergo to secretly investigate plaintiffs involved
    in a class action lawsuit.

  • Kalanick dismissed concerns from other executives that sending Uber drivers to a protest in France put them at risk of violence from angry opponents in the taxi industry,
    saying “I think it’s worth it, violence guarantees success”.

  • [1][6][7][8][9][10] Like other ridesharing companies, Uber classifies its drivers as gig workers and independent contractors, where allowable, which is the subject of legal
    action in several jurisdictions.

  • [159] However, Uber also explained in their 2022 10-K filing[159] that while they are committed to combating climate change by investing their time and resources, they would
    accelerate or delay their initiatives if they faced uncontrollable circumstances.

  • On the state level, Uber is already adhering to new regulations like California’s Clean Miles Standard,[158] which requires at least 90% of the miles traveled by rideshares
    to be in zero emission vehicles by 2030.

  • [119][120] Sexual harassment allegations and management shakeup (2017)[edit] On February 19, 2017, former Uber engineer Susan Fowler published on her website that she was
    propositioned for sex by a manager and subsequently threatened with termination of employment by another manager if she continued to report the incident.


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